VisibleThread -
Help Center Find helpful articles on different VisibleThread Products


Deploying VisibleThread on VMWare ESX with .OVA

In your ESX vsphere server click on File in the top left corner and navigate and click on "Deploy OVF Template"



Now browse and choose the VisibleThread OVA file you downloaded and click next.howto2.png


After clicking next it will show you the OVF template details.howto3.png


Next we give it a name so it stand out from other running virtual machines.howto4.png


Assign storage, in this case I choose datastore1.howto5.png


Now you need to format the disk, choose Thick Provision Lazy Zerodhowto6a.png


And lastly it will show you details of all the options you selected.howto7.png


Click "Finish" the deploy will now start.


Once the deploy has finished it will show up in the list as a virtual machine.

Edit the settings of the Virtual machine and ensure it has 4GB of memory allocated to it.


Configuring the VisibleThread server

1. Select the VisibleThread virtual machine and click the 'Play' button on the toolbar.

2. The VisibleThread appliance runs the latest long term supported version of the Ubuntu operating system. The user account for logging on to the operating system is :

username ‘visiblethread’

password ‘password’.

Note this account has root privileges on the system.

3. Login to the Ubuntu operating system using the credentials listed in step 2.

4. By default, the VisibleThread server is configured to pick up an IP address automatically from your network. To see what the ip configuration for the server is type the following at the command prompt, you should see something similar to what is displayed below:

> ifconfig

eth0     Link encap:Ethernet HWaddr 40:40:2d:ef:41:54

inet addr: Bcast: Mask:

inet6 addr: fe80::4240:2dff:feef:4154/64 Scope:Link


RX packets:17632221 errors:0 dropped:0 overruns:0 frame:0

TX packets:14928547 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX bytes:8069857778 (8.0 GB) TX bytes:17026117038 (17.0 GB)



5. It may be useful to assign a static IP to the VisibleThread server. This way users can use a consistent address to connect to the VisibleThread server. To do so follow these steps:

Open the /etc/network/interfaces file using the pico editor:

sudo pico /etc/network/interfaces


  In this file you should see the following line:

iface eth0 inet dhcp


Replace the word ‘dhcp’ with the word ‘static’ and add the relevant information for your network settings (ipaddress, gateway etc..), for example:

iface eth0 inet static





Save and close the /etc/network/interfaces file. To save the file type Ctrl-O i.e. control key and the letter o (which will prompt to save the file), then hit enter. Then to exit to the console type ctrl-x.

 Restart the networking service on the Virtual Appliance:

sudo systemctl restart ifup@eth0

How to setup static I.P and D.N.S for Ubuntu 18.04 with network interfaces and resolv.conf

To set up a static i.p for your VisibleThread Readability Server open interfaces with your choice text editor in this example I'll use pico

sudo pico /etc/network/interfaces

Once inside this file you will see the following and notice were it says "dhcp"


Change "dhcp" to "static" and make the below changes relevant to your network:

iface ens32 inet static
address (this address is the static address you wish to use)
Note "ens32" this is the name of the network card and must be replaced with the correct name of your network card, to find this run:


Now that the static i.p is set you need to add the entry for the nameserver, to do this run the following commands:

 sudo systemctl disable --now systemd-resolved.service
 sudo rm /etc/resolv.conf
 sudo pico /etc/resolv.conf
# Add your nameserver in this file
# Now reboot
sudo reboot now

Note: You have set a static i.p remember this when trying to SSH back into the machine!

To test D.N.S run:

nslookup <domainonthenetwork>

It should resolve like so


Apply latest upgrade, upload license and create users

To complete the configuration of your VisibleThread installation you need to  upload your license and create some users. Follow the detailed instructions here :

Was this article helpful?
0 out of 0 found this helpful

Get Additional Help

Visit our Helpdesk for additional help and support.