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    How to restart the on premise email server

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    This article applies to the on premise Readability/Email server deployment.

     

    To restart the Readability and Email server, you must first open an ssh session to the server.

      1. Using putty or any other ssh tool, log on to the Readability server, using the username 'visiblethread'
      2. The default password for the visiblethread user is 'password'
      3. Once logged in type the following at the command prompt:
    sudo service supervisor restart


    Note it may take a few minutes for all the services to come back up.

    You can check if everything is back online by pointing your browser at: https://<Readability server url>

     

     

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