Occasionally there is a need to coy or move data from one VisibleThread VM to another, for example when setting up a test server with a replica of your production database or migrating your VisibleThread data to a new environment.

The basic steps involved to migrate your data are as follows:

1. Export your data from the source VM
2. Copy the exported file to the destination VM
3. Import the data from the export file on the destination VM

Note: This process will migrate all users, licenses and data

Export data from source VM

Backup the application data on your old vm by running the following commands on the server (old vm):

cd /home/visiblethread/VisibleThreadTools
./vt-backup.sh

This will create a backup file in the /home/visiblethread/VisibleThreadTools/vtbackups folder

Copy export data file to destination VM

Using ftp or some other means copy the export file created above to your new VM. For details on how to connect to your VM using ftp see here: https://visiblethread.zendesk.com/hc/en-us/articles/214225546-Accessing-the-VisibleThread-Virtual-Appliance-using-Secure-FTP

Import data on the destination VM

Open an ssh session on the destination vm and import the data (exported above) by typing the following commands:

cd /home/visiblethread/VisibleThreadTools
./vt-restore.sh <backup-file.tar.gz>

or for RedHat

cd /opt/visiblethread/VisibleThreadTools
./vt-restore.sh <backup-file.tar.gz>

where "<backup-file.tar.gz>" is the name of the export file created in step 1.

Once the restore process is complete ask a user to log in to the VisibleThread application on the new VM. Verify the data is as exected.