VisibleThread Help Center

    How to create sandboxes, add users and upload licenses


    What are Sandboxes?

    Sandboxes are logical areas where sets of users are set up. Users in a given sandbox can see all folders and files from any other users in that sandbox.

    Many customers are happy with just one sandbox, but in cases where VT Docs is used in different areas or divisions of your organisation for example, then you will want to consider partitioning users into different sandboxes.

    For instance it is common to see:

    • legal users in their own sandbox
    • and proposal or contracts users in a different sandbox

    Sandboxes are powered from the one VT Docs deployment. Every VT Docs deployment always has one default sandbox. It's called "Default Sandbox"

    How to Manage Sandboxes & Administer Users

    There is a special tool for managing sandboxes. System administrators can manage both VisibleThread sandboxes and VisibleThread licenses from this tool.

    Access the Administration site via a web browser (note: "sandboxAdmin" is case sensitive) at this url :

    https://<VisibleThreadServer IP Address>/sandboxAdmin

    In order to access the administration site, you will need a username and password. The default settings are as follows:

    • username : "visiblethread"
    • password: "password"

    We recommend that you change these credentials to something more secure once you have completed the initial deployment of VisibleThread.

    See this page for details on how to change these credentials:

    Here is what you see when you sign into the administration tool.



    Adding users to a sandbox

    The VisibleThread server contains a pre-configured 'Default Sandbox'. For typical deployments, all users in VisibleThread will exist within this sandbox.


    Adding/Removing/Editing users in a Sandbox

    To make changes to a particular user account,  or add or remove users to a sandbox, select the sandbox from the table and click on the "Add/Remove users" link.

    For step by step instructions on managing the list of users in a particular sandbox, see 


    Creating a new sandbox

    To create a new sandbox click on the 'Create sandbox':


    A dialog similar to the one below will appear. Type in the name for the new sandbox and click 'Ok'.



    To add users to the sandbox, follow the steps in the previous section.


    Managing VisibleThread licenses 

    In VisibleThread we license 'active' users. This means that a VisibleThread installation may have any number of users defined, but the number of users that can be 'active' at any time is restricted by the number of licenses purchased. Only 'active' users may log in to the VisibleThread application. A user can be activated or deactivated by selecting the sandbox in which they are defined, clicking the 'Add/Remove users' link, and modifying the user details. More detailed instructions can be found here 

    Viewing number of installed licenses

    To view the number of licenses installed on the system, click the 'View License Information' button.



    To upload additional licenses, click on the 'Upload additional license file' button


    Was this article helpful?
    0 out of 0 found this helpful